Prices :

Our prices are ex-warehouse - VAT rate. 20% (VAT rate may be revised according to current legislation). Our prices may be revised at any time according to variations in the price of materials, currencies and customs tariffs.
Important : Promotions, paper friezes, cardboard cases, prints/stickers and special quotations are net prices excluding VAT. No additional discount can be applied to these products.

Free delivery from 460 € H.T.(excluding stickers) to mainland France (Corsica and other countries, please contact us).
In the event of partial delivery (for whatever reason: shortage, delay in our supplies, etc.), delivery charges will be invoiced for each shipment below 460 € excluding VAT.
If an item is out of stock, our sales department will help you choose a replacement product.

As we are subject to our suppliers' lead times, any delay or non-delivery cannot under any circumstances give rise to compensation or refusal of the goods. In the event of force majeure, we shall be released from any obligation towards our customers (transport strikes, shipping delays, damage...).

Minimum order: €80 H.T. (excluding stickers/prints and sampling).

Delivery time :

From 24 to 72 hours depending on department.
Allow extra time for the 4th quarter of the year and for your 1st order.
Bambou Diffusion cannot be held responsible for delays caused by weather conditions or other hazards due to transport.

Samples :

(up to one or two pieces). Samples are supplied on request and invoiced. Retrocessions of one piece will be granted if the items sampled are retained for a subsequent order (valid for the current calendar year: 01/01 to 31/12). If they are returned in their original condition within 2 months (returned by you), after checking the return, a credit note will be issued.

Delivery :

Our goods travel at the recipient's risk.
In the event of missing or damaged packages, it is imperative to make detailed reservations on the transport slip (e.g.: reference(s) and number of broken parts; X missing packages...) in the presence of the driver, and to notify us within 24 hours.
ATTENTION: the words "subject to unpacking or inspection" are not recognized as a valid reservation.

Return of goods :

No goods may be returned without our prior agreement.
Goods must be sent carriage paid to our warehouses.
Returned goods must be in their original complete package.
Disputes concerning the quality or conformity of the goods will be accepted within 1 month of delivery.

Payment

Payment can be made by bank transfer, credit card, cheque or draft without acceptance. Possibility to pay directly online by credit card on our website www.bambou-diffusion.com.
Credit cards accepted are those of the Visa and Master Card networks.
In the event of refusal by the bank, the order will be put on hold and you will be contacted by our sales department.

Terms of payment:

- All first orders are subject to the opening of an account.
Please send us a bank details form, SIRET number and VAT number.
All first orders are payable in cash on receipt of the proforma invoice, and subsequent orders within 30 days of dispatch (subject to approval by our credit insurance company). The terms of payment agreed may be revised at any time depending on changes in our credit insurance cover.
- No discount will be applied for early payment.
- Credit note validity period: 1 year from date of creation
IMPORTANT:
Any invoice not paid within one month of the due date will be subject to late payment interest.
Late payment penalties are payable without the need for a reminder (art. L441-6 and L443-1 of the French Commercial Code).
After the due date, late payment penalties will be calculated at the current legal interest rate.
In addition to late payment penalties, any late payment of a debt incurred on or after January 1, 2013 will incur a
flat-rate indemnity for collection costs of €40.

Reservation of title :

We reserve ownership of the goods until full payment of the price by the purchaser.
Our right of reclamation covers both the goods and the prices if they have already been resold (law n°80-335 of 12/05/1980).
In the event of litigation, only the court of Cahors (LOT 46) is competent.

Product specifications :

The measures indicated correspond to the external dimensions of the product: Length x width x height (excluding cardboard cases, wooden wine crates and wooden beer racks, where these are the inside dimensions)
As most of our products are handmade, slight variations (colors, dimensions and weight) will have to be tolerated.
Our products (excluding ceramics, glass, slate and "Around Chocolate" items) are for presentation and decoration only, and must not come into direct contact with unpackaged food products.

The number of pieces per parcel may vary according to arrivals.
Size: S = Extra-Small, P = Small, M = Medium, G = Large, E = Extra-Large, C = Square / Unit of measurement: cm.
Special conditions / Products with the "Fait Maison" label: we would like to draw your attention to the fact that the packaging ordered bears the stylized label "Fait Maison". It is therefore imperative to make appropriate use of this label and not to mislead the consumer.
Non-contractual photos. Suggestions for presentation. "Alcohol abuse is dangerous for your health"

Industrial property:

©:Registered design.
®: Registered trademark.
Certain designs, trademarks or models in the catalog have been registered with the INPI.
Any reproduction of all or part of these elements by any process whatsoever, without the formal agreement of BAMBOU DIFFUSION, would constitute an infringement punishable by the penalties provided by the Code of Intellectual Property.

Environment

The unique identifier FR233391808XXGI is assigned by CITEO to BAMBOU DIFFUSION - SARL DIODON. It attests to the company's compliance with its extended producer responsibility to reduce the environmental impact of graphic paper.

Price validity :

Our price lists are valid until the next price list is published.
Tariffs are immediately applicable to all deliveries made after their publication.

=> Placing an order implies full acceptance of these terms and conditions.